Client Mean Time to Acknowledge (MTTA)

The Client Mean Time to Acknowledge (MTTA) chart shows your average mean time to acknowledge (MTTA) escalations for the last 30 days, along with a 90-day trend of that datapoint, compared to the average of the same data across the Fortified Ecosystem.

Client Mean Time to Acknowledge (MTTA) chart

Related Topics

Average Escalation Rating

Open Escalations

Abandoned Escalations

Escalations by Severity

 

Client Mean Time to Resolve (MTTR)

Escalation Interactions by User

5 Most Recent Escalations